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Job Ref:

Job Title:
Operation Liaison Assistant (OLA) Canada Border Services Agency (CBSA)

148,974 TRY gross per year plus benefits

Vacancy type:

Term Details:
This position is a LES (Locally Engaged Staff) position, subject to the Terms and Conditions of Employment for LES in Turkey.



Consulate General of Canada in Istanbul

Closing date for applications:
11-10-2020 at 23:59 UTC+1 / GMT+1

Summary of position:
Under the general supervision and guidance of the Canada Border Services Agency (CBSA) Liaison Officer (LO), and/or the International Network Manager (INM), Operational Liaison Assistant (OLA):
• Performs a wide range of operational, strategic, administrative and clerical activities to assist the CBSA LO program.
• Supports CBSA efforts to support Canada's national security and public safety priorities and facilitate the free flow of persons and goods within or linked to the LO's area of responsibility (AOR).
• Participates in reporting on cross border criminal activities and trends involving people and goods.
• Liaises with local partners, immigration and customs contacts on a wide range of CBSA mandate issues.
• Assists the LO, in expanding border management cooperation with officials in countries in the AOR.
• Professionally represents the LO, and as required, the INM and Regional Director (RD), and CBSA in communication and networking with representatives of host countries and other organizations including translation.
• Occasionally or during LO absences, performs some basic activities normally carried out by the LO while exercising initiative and discretion.
• Assists with the day-to-day management of the program budget.

Essential qualifications:
Essential Qualifications
Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. Candidates must clearly demonstrate in their cover letter and CV how they meet each of these essential qualifications.


• Bachelor degree from a recognized university or High School Diploma with an acceptable combination of education, training and/or experience


• Fluency in Turkish (oral and written)
• Fluency in English (oral and written)


• Recent experience of 2 years or more (within the past 5 years).
• Experience in conducting research, collecting and analyzing information and providing operational reports.

Rated Requirements
The Rated Requirements relating to knowledge, abilities and competencies will also be assessed. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.


• Knowledge of the mandate of the CBSA.
• Knowledge of Turkey government departments and agencies.
• Knowledge of general administration office practices/procedures, as well as logistics support.
• Knowledge of MS Office, including Outlook, Word, Excel and PowerPoint.


• Ability to work under pressure and with a minimum level of supervision.
• Ability to analyze and interpret information quickly and efficiently.
• Ability to respond to sensitive situations and classified matters with urgency when required.
• Ability to plan and organize work.
• Ability to write various types of documents and communications.
• Ability to maintain services of high quality and apply policies, regulations and rules with integrity, courtesy and firmness.

Asset Qualifications:
Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications in their cover letter and CV.


• Proficiency in French (reading, writing, listening, speaking).


• Experience with a diplomatic/consular entity or international organization, law enforcement agency, aviation security agency or in airport operations.
• Experience in airport interdiction work (Immigration/Customs/Airline Carrier)

Education and Knowledge:

• Higher degree of education
• Knowledge and proficiency in financial software packages (SAP)

Personal Suitability:

• Team work and initiative
• Judgement
• Integrity
• Flexibility and adaptability

Organizational Needs:
<< ENTER >>

Operational Requirements:
• Must be able to work overtime on short notice on occasion.
• Must be available for occasional duties outside normal working hours (i.e., evenings and weekends).
• Ability and willingness to travel, including internationally.

Condition(s) of Employment:
• Right to work and live legally in Turkey
• Able to obtain and retain an enhanced reliability clearance
• Before a job offer can be made, applicants must provide an address in Turkey to prove their residence in that country. This address in Turkey will be indicated on the job offer letter of the selected candidate.
• Any job offer is subject to receipt of satisfactory employment and character references and the ability to obtain and maintain an Enhanced Reliability security screening including:
o a criminal record check
o National ID, professional and educational certificates
o Credit history check
o Reference checks
• Please note that Reliability Status must be maintained throughout your employment at the Mission, as failure to do so may result in dismissal.

Area of selection:
This position is open to individuals who are legally authorized to work in Turkey, and to employees occupying an indeterminate or term position at the Embassy of Canada to Turkey in Ankara and the Consulate General of Canada in Istanbul, who meet all of the essential qualifications and whose applications are received on or by the closing date. Please note that the Consulate General of Canada in Istanbul does not sponsor work authorizations directly or indirectly. The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered based on merit. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

Important Notes:
How to apply:
• Please follow the link and complete the online application form. Candidates are also required to upload a CV and a covering letter. Applications which do not include all of the requested documents or information will be rejected.
• Candidates must demonstrate concisely in their cover letter how they meet the essential and asset qualifications. It is recommended that candidates structure their cover letter based on the sections outlined in the Essential Qualifications and in the Asset Qualifications (where applicable) in order to best demonstrate how these are met.
• Candidates who are unable to submit their application due to technical difficulties must report these to: prior to the closing date. Failure to so will result in the application being rejected.

Important Notes:
• Candidates are required to upload a cover letter and CV in English or French. Applications which do not include the requested documents or information in the CV or cover letter will be rejected. Any additional information must be included as part of these two attachments.
• Candidates who are unable to submit their application due to technical difficulties must report these to: prior to the closing date. Failure to so will result in the application being rejected.
• Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).
• Candidates selected at the screening stage will be invited for further assessment. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.
• Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
• Please note that the Consulate General of Canada in Istanbul, Turkey does not sponsor work permits directly or indirectly.
• If candidates need any special assistance in terms of attending interviews or participating in the interview process then please let us know whilst making the application.
• Salaries at the Consulate General of Canada in Istanbul are established and revised based on a mid-local market employer‎ policy.
• ‎Gross salaries are paid to the employees who are in turn responsible to pay their income taxes to the Turkish Government at the end of the fiscal year.
• The Embassy of Canada in Ankara and the Consulate General in Istanbul do not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• The results of this recruitment process may also be used to establish an eligibility list of qualified candidates for similar openings at the Consulate General of Canada in Istanbul that could arise in the 12 months following the completion of this recruitment process.

Sorry, this vacancy is closed.

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