Government of Canada

4218

Receptionist

95,802 TRY (gross annual salary)

Indeterminate

This position is a LES (Locally Engaged Staff) position, subject to the Terms and Conditions of Employment for LES in Turkey.

Assistant

LE-04

Embassy of Canada in Ankara, Turkey

04-11-2020 at 23:59 UTC/GMT

The work will consist mostly of the following duties:

• Operating the central telephone switchboard;
• Providing general information to visitors and answering general inquiries;
• Receiving and dispatching all mail/correspondence;
• Providing logistics support for official events and other mission activities;
• Undertaking research and preparation of documents;
• Performing administrative duties as required (e.g. data entry, filing, scanning).

Communication in both verbal and written should be excellent with good phone etiquette, and fluent English, French and Turkish language skills.

Essential qualifications

Candidates will initially be screened on the essential qualifications below and must demonstrate in their cover letter how they meet these criteria. Only those candidates who meet all the Essential Requirements will proceed to the next stage of the process.

Education:
• University degree from a recognized institution.

Language:
• Fluency in English (both written and oral)
• Fluency in French (both written and oral)
• Fluency in Turkish (both written and oral)

You must provide evidence of your English language ability as follows:
• A recent language test score from IELTS showing each score at 6 or above*, or
• Proof of graduation from an English language medium high school, or
• Proof of graduation from an English language medium university, or
• Proof of at least one year of recent continuous work experience in an office where English was the principal language of work. **

*IELTS TRF examination date must be within the past two years.
** Recent is defined as being in the last five years.

Experience:
• Recent* experience working in an office environment as a receptionist or administrative support.
• Recent* experience in dealing with the public/clients.

*Recent is defined as minimum of 6 months within the last five years.

Rated Requirements

Candidates must also meet the Rated Requirements shown below, which will be assessed through any of the following: written test, oral communication, interview and reference checks.

Knowledge :
• Knowledge of Canada
• Knowledge of general office procedures and practices
• Knowledge of general administrative principles, including but not limited to filing, office organizational procedures, generally accepted meeting, email & phone etiquette, etc.

Abilities and Competencies
• Proficiency in the use of Microsoft Office applications (Outlook, Word, Excel)
• Ability to communicate effectively in English, Turkish and French, both orally and in writing
• Ability to follow instructions
• Professional integrity
• Client Focus
• Values and ethics - Serving through integrity and respect
• Interpretation from English to Turkish (and vice versa)
• Engagement - Working effectively with people, organizations, partners
• Excellence through results - Delivering through own work, relationships and responsibilities
• Organization and priorization

Preference may be given to candidates who have the following asset qualifications. Candidates must also clearly demonstrate how they meet these factors in their cover letter:

• Recent experience working in an international organization, Embassy or Consulate

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• Hours of Work: 37.5 hours per week, 5 days a week
• Ability to work overtime (compensated)
• Annual leave dates may be restricted due to operational needs
• Willingness and ability to undergo training
• Adhere to Canada's Code on Values & Ethics

• Candidates must have and maintain the status to work legally in Turkey.
• Any job offer is subject to receipt of satisfactory employment and character references and the ability to obtain and maintain an Enhanced Reliability security screening including:
o a criminal record check
o National ID, professional and educational certificates
o Credit history check
o Reference check
• Reliability Status must be maintained throughout your employment at the Embassy, as failure to do so may result in dismissal.
• Copies of educational qualifications will be required.

This position is open to individuals who are legally authorized to work in Turkey, and to employees occupying an indeterminate or term position at the Embassy of Canada to Turkey in Ankara and the Consulate General of Canada in Istanbul, who meet all of the essential qualifications and whose applications are received on or by the closing date. Please note that the Embassy of Canada to Turkey does not sponsor work authorizations directly or indirectly. The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor.

How to apply:
• Candidates are required to upload a CV and a covering letter. Applications which do not include all of the requested documents or information will be rejected.
• Candidates must demonstrate concisely in their cover letter how they meet the essential and asset qualifications. It is recommended that candidates structure their cover letter based on the sections outlined in the Essential Qualifications and in the Asset Qualifications (where applicable) in order to best demonstrate how these are met.
• Candidates who are unable to submit their application due to technical difficulties must report these to: LES-E-Recruitment-LDN@international.gc.ca prior to the closing date. Failure to so will result in the application being rejected.

Important notes:
• Candidates are entitled to participate in the appointment process in the official language of their choice. They are asked to indicate their preferred official language in their application (English or French).
• Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).
• Candidates selected at the screening stage will be invited for further assessment. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.
• Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
• Please note that the Embassy of Canada in Turkey does not sponsor work permits directly or indirectly.
• If candidates need any special assistance in terms of attending interviews or participating in the interview process then please let us know whilst making the application.
• Salaries at the Embassy of Canada in Turkey are established and revised based on a mid-local market employer‎ policy.
• ‎Gross salaries are paid to the employees who are in turn responsible to pay their income taxes to the Turkish Government at the end of the fiscal year.
• The Embassy of Canada in Ankara and the Consulate General in Istanbul do not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• The results of this competition may also be used to establish an eligibility list of staff for similar openings at the Embassy of Canada in Ankara which might arise in the 12 months following the completion of this competition.