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Job Ref:

Job Title:
Consular & Passport Assistant

35,785 Euro per annum +benefits

Vacancy type:

Term Details:
This position is a LES (Locally Engaged Staff) position, subject to the Terms and Conditions of Employment for LES in Spain.



Barcelona, Spain

Closing date for applications:
27-12-2020 at 23:59 UTC/GMT

Summary of position:
Under the general supervision of the Locally-engaged Consular Officer in Madrid, provides information, advice and
services to the local Canadian community, including the processing of passport and rendering notarial services; supports consular program delivery at the Mission; ensures information, advice and assistance are provided
in a manner compliant with the policies and procedures of the Government of Canada and Global Affairs Canada.

Essential qualifications:
Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. Candidates must clearly demonstrate in their covering letter and Curriculum Vitae (CV) how they meet each of these essential qualifications. A copy of a university/college degree (if applicable) and the proof of the right to work and reside in Spain should be included in the application together with the CV and covering letter.
Education/Professional Certifications:
• Graduation with a bachelor’s degree from a recognized university or a combination of studies, training and pertinent work experience.
• Valid passport certification following examination on Canadian passport training for Foreign Operations.
• Fluency in English, French and Spanish, both written and spoken.
• Minimum two years’ recent* experience working in an administrative, in a customer service or in a data entry role;
• Experience working for a diplomatic mission or a governmental or international organization.
*Recent experience is defined as in the last five years.

• Knowledge of the consular mandate of Global Affairs Canada;
• Knowledge of habitual office software - e.g. Microsoft Office (Outlook, Word, Excel)
• Valid certification following examination on Canadian passport training for Foreign Operations;
• Ability to apply and interpret directives, policies and procedures in a regulatory environment;
• Ability to manage competing priorities effectively in a high-paced work environment;
• Ability to analyze and evaluate information;
• Client focus;
• Effective Interactive Communication – Oral and Written;
• Team-work and co-operation;
• Judgement;
• Discretion.

Asset Qualifications:
Preference may be given to candidates who have the following asset qualifications:
• Recent* work experience applying and interpreting directives, policies and procedures in a regulatory environment.
• Recent* work experience in Canada or in an organization linked to Canada.
*Recent experience is defined as within the last five years.
If candidates meet the factors listed in the asset qualifications, they must also clearly demonstrate how they meet these factors in their covering letter/CV.

Organizational Needs:

Operational Requirements:
• Requirement to work directly with the public;
• Availability and willingness to work overtime.

Condition(s) of Employment:
• Must possess the right to live and work in Spain - a valid work permit or residency for Spain;
• Ability to obtain and maintain a Government of Canada Enhanced Reliability Clearance. Please note that the Reliability Status Clearance must be maintained throughout your employment at the Embassy as failure to do so may result in termination of employment. This includes a criminal and credit background check.

Area of selection:
This position is open to candidates who are legally authorized to work in Spain, who meet all of the essential qualifications stated below and whose applications are received by the closing date. The Consulate of Canada in Barcelona does not sponsor work authorizations directly or indirectly. The Canadian Government is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

Important Notes:
How to apply:
• Please follow the link
and complete the online application form. Candidates are also required to upload a CV and a covering letter, in English or French.
• Applications which do not include all of the requested documents or information will be rejected.
• Candidates must demonstrate concisely in their cover letter how they meet the essential and asset qualifications.
Important notes:
• Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
• Please note that some email systems may block emails from unknown users. Candidates should include an email address that accepts email from unknown users and regularly check their email, including junk mail.
• Candidates selected at the screening stage will be invited for further assessment. Methods of assessment may include, but are not limited to, a written examination, a language evaluation, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.
• Reference checks will be sought for candidates that reach interview stage and could form part of the selection process. Please provide contact information for three references in your application (CV or covering letter).
• Please note that the Consulate of Canada in Barcelona does not sponsor work permits directly or indirectly.
• The Consulate of Canada in Barcelona does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• If candidates need any special assistance in terms of attending exams or interviews, then please let us know during the application process.
• The results of this competition may also be used to establish an eligibility list of staff for similar openings at the Consulate of Canada in Barcelona which may arise in the 12 months following the completion of this competition.
• If you have any questions at any stage of the process please send an email to

Sorry, this vacancy is closed.

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