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Job Ref:

Job Title:
Consular Assistant

10,154 KWD gross per annum

Vacancy type:

Term Details:
This position is a LES (Locally Engaged Staff) position, subject to the Terms and Conditions of Employment for LES in Kuwait.




Closing date for applications:
12-01-2021 at 23:59 UTC/GMT

Summary of position:
The Consular assistant provides information, advice and services to the local Canadian community, including the processing of passport and citizenship applications; supports consular program delivery at the Mission; ensures information, advice and assistance is provided in a manner compliant with the policies and procedures of the Government of Canada and Global Affairs Canada.

Essential qualifications:
• Bachelor’s degree or equivalent diploma or an adequate combination of education and relevant professional experience.

• Fluent English (oral and written)
• Fluent French (oral and written)
• Fluent Arabic (oral and written)

• Minimum two years’ recent* experience working in administration or in a customer service role or in a data entry role.
*Recent experience is defined as in the last five years.

• Knowledge of the Government of Canada priorities abroad
• Knowledge of the consular mandate of Global Affairs Canada
• Knowledge of Microsoft Office (Outlook, Word, Excel) and Internet

• Ability to manage competing priorities effectively in a high-paced work environment
• Ability to analyze and evaluate information
• Adaptability and Flexibility
• Client focus
• Commitment to Public Confidence
• Discretion and Professional Integrity
• Effective Interactive Communication – Oral and Written
• Focus on quality and details
• Initiative and judgment
• Interpersonal Relations and Respect
• Team-work and co-operation

Asset Qualifications:
Preference may be given to candidates who have the following asset qualifications:
• Experience working for a diplomatic mission or a governmental or international organization
• Work experience applying and interpreting directives, policies and procedures in a regulatory environment
• Work experience in Canada or in an organization linked to Canada

If candidates meet the factors listed in the asset qualifications they must also clearly demonstrate how they meet these factors in their covering letter.

Organizational Needs:

Operational Requirements:
• Requirement to work directly with the public
• Availability and willingness to work overtime
• Hours of Work: 37.5 hours per week (7.5 hours per day, Sunday-Thursday)

Condition(s) of Employment:
• Right to work and live legally in Kuwait.
• Able to obtain and retain a reliability security clearance.
• The appointment of the successful candidate will be subject to passing an exam on the passport issuance with a minimum passing grade of 80% within the first month of employment. The candidate will follow a two-week course to prepare for the exam and if he/she is unable to pass the exam within the stated period, the employment will end.

Area of selection:
This position is open to candidates who are eligible to work in Kuwait, who meet all of the essential qualifications listed below and whose applications are received by the closing date. The Canadian Government is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor.

Important Notes:
How to apply
• Please follow the link and complete the online application form.
• Candidates are required to upload a CV and a covering letter. Applications which do not include all of the requested documents or information will be rejected.
• Candidates must demonstrate concisely in their cover letter how they meet the essential and asset qualifications (if applicable).

Important notes
• Candidates are entitled to participate in the appointment process in the official language of their choice (English or French). They are asked to indicate their preferred official language in their application.
• Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.
• Please note that some email systems may block emails from unknown users. Candidates should include an email address that accepts email from unknown users and regularly check their email, including junk mail.
• Candidates selected at the screening stage will be invited for further assessment. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.
• Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
• The Embassy of Canada to Kuwait does not reimburse any travel costs to and from
interviews/exams nor does it reimburse any relocation costs.
• The results of this competition may also be used to establish an eligibility list of staff for similar openings at the Embassy of Canada to Kuwait, which might arise in the 24 months following the completion of this competition.
• If you have any questions at any stage of the process please send an email to

For more information about this position please open the following documents:

Sorry, this vacancy is closed.

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