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Job Ref:

Job Title:
Consular Assistant

37,042 USD per annum

Vacancy type:

Term Details:
The immediate need is to fill one position on an indeterminate basis. A pool of qualified candidates will be established and may be used for future indeterminate, term or emergency appointments.



Embassy of Canada in Kabul, Afghanistan

Closing date for applications:
10-01-2021 at 23:59 UTC+1 / GMT+1

Summary of position:
Under the general supervision of the Deputy Management and Consular Officer, processes passport applications and citizenship documents for Canadian citizens in Afghanistan; provides consular support services to Canadians; and financial and accounting services in support of consular, passport and citizenship services provided at the mission; and performs other duties.

Essential qualifications:
Candidates will initially be screened against the Essential Qualifications relating to education, language and experience. Candidates must clearly demonstrate in their cover letter and CV how they meet each of these essential qualifications (education, language and experience).

Requirements relating to knowledge, abilities and competencies will be assessed for candidates who make it through the initial screening. Methods of assessment may include, but are not limited to, a written examination, an oral interview, practical tests, and/or presentations.

• Bachelor degree from a recognized university.

• Proficiency in English (reading, writing and speaking)
• Proficiency in Dari (reading, writing and speaking)

• Minimum of two years of recent experience (in the last five years) in providing face-to-face client service to the public.
• Minimum of one year of recent experience (in the last five years) in data entry and/or using a web-based case/client/file management system.

Knowledge of:
• General knowledge of Canada;
• Knowledge and understanding of consular services;
• Knowledge of the Afghan government structure and mandate of the Afghan Ministries
• Knowledge of general office procedures and practices
• Knowledge of MS-Office (including Word, Excel, PowerPoint, Outlook), Internet

Ability to:
• Ability to communicate effectively both orally and in writing in English;
• Ability to analyse, evaluate information and exercise sound judgment;
• Ability to provide effective client service in person, by telephone and electronically;
• Ability to maintain composure when dealing with unusual situations or difficult clients;
• Ability to establish and maintain a network of contacts with local governments officials and other relevant service providers;
• Ability to type with accuracy and speed

• Professional Integrity
• Adaptability & Flexibility
• Ability to perform effectively while working under pressure and tight deadlines
• Focus on quality and detail
• Discretion
• Effective Interactive Communication
• Autonomy
• Interpersonal Relations & Respect
• Good judgement
• Self-motivated, reliable, dependable
• Teamwork and Cooperation
• Client focus

Asset Qualifications:

Organizational Needs:

Operational Requirements:
• Be able to work during the regular business hours of the mission (8:00 – 16:30)
• Ability to work overtime, periodic evenings and weekends during high work load periods and emergencies
• Ability and willingness to travel in the country and/or region

Condition(s) of Employment:
• Candidates must have a valid work authorization for Afghanistan covering the entire employment period. If the employment is indeterminate, the work authorization should be permanent.
• Before an offer of employment can be made, candidates must provide a local address as proof of residence in Kabul so that if selected, it will appear on the offer letter.
• Obtain and maintain a reliability rating (security clearance) from the Government of Canada covering the entire employment period.

Area of selection:
This vacancy is open to all external applicants residing in Kabul and to all mission employees occupying an indeterminate or term position, including emergency employees. Please note that the Embassy of Canada in Afghanistan does not sponsor work authorizations directly or indirectly. The Canadian Government is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of gender, ethnic origin, religious belief, age, sexual orientation, disability or any other irrelevant factor. The Government of Canada offers an inclusive workplace where respect, teamwork, and collaboration are part is part of the organizational culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

Important Notes:
For this position, please follow this link:

Candidates must submit a cover letter along with their resume clearly indicating how they meet the essential qualifications with clear examples. Failure to do so will result in the rejection of the application.

Important Notes
• Please do not use a tablet or cell phone to submit your application, as mobile browsers are not supported by our on-line portal. Candidates should only apply using a laptop or desktop computer.
• Only applications submitted in one of the official languages of Canada will be accepted (English or French).
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this vacancy should include an email address that accepts email from unknown users and regularly check their email, including spam folder.
• Only candidates that pass the initial screening will be contacted by the HR section.
• Reference checks will be conducted for the successful candidate before an offer of employment is extended.
• The Embassy of Canada in Afghanistan does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• Candidates requiring any special accommodation for exams or interviews are requested to inform us upon being invited to the exam/interview.
• The results of this recruitment process may also be used to establish an eligibility list of qualified candidates for similar openings at the Embassy of Canada in Afghanistan, which might arise in the 12 months following the completion of this recruitment process.
• Please contact CSDPDHHumanResources/ should you have questions pertaining to this recruitment process.

For more information about this position please open the following documents:

Sorry, this vacancy is closed.

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