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Job Ref:

Job Title:
Common Services Officer

75,178.00 USD plus benefits

Vacancy type:

Term Details:
This position is an LES (Locally Engaged Staff) position, subject to the Terms and Conditions of Employment for LES in Chicago, United States



Chicago, United States

Closing date for applications:
13-04-2021 at 23:59 UTC+1 / GMT+1

Summary of position:
Working in the Common Services team of the Consulate General of Canada in Chicago, Illinois, under the general direction of the Head, Mission Operations, the incumbent is the focal point for providing a wide range of services, guidance and support to clients within the Consulate General. The incumbent leads on key responsibilities, such as property management, financial tracking, human resources, information management, and materiel management/procurement. The position is also responsible for the management of an assistant/s.

Essential qualifications:
Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. Candidates must clearly demonstrate in their cover letter and CV how they meet each of these essential qualifications.

Minimum of an Associate's diploma in fields such as commerce, finance and business administration

Fluency in English (oral and written)

•A minimum of four (4) years of recent and direct experience in office administration;
•Experience working with clients, stakeholders or community networks;
•Experience in managing client and stakeholder relationships and in providing client service support to customers/clients;
•Demonstrated experience in budget planning and forecasting using electronic tools (please specify);
•A minimum of 2 years experience supervising staff;
•Experience in providing advice, and written reports to management and/or clients on office administration issues.

Rated Requirements

The Rated Requirements relating to knowledge, abilities and competencies will also be assessed. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.

Knowledge of procedures and practices for providing common administrative services in areas such as business planning, organizational effectiveness, policy review and application, business communications, information management, and client service;
Knowledge of and proficiency in computer software and systems, including Microsoft Office Suite;
Knowledge of general human resources (HR) principles & practices;
Knowledge of financial practices and procedures.

• To communicate information to clients or stakeholders;
• To build and sustain a network of contacts;
• To manage multiple priorities with tight deadlines;
• Sound judgement;
• Initiative;
• Teamwork.

Asset Qualifications:
Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications in their cover letter and CV.

Ability to communicate effectively in French both orally and in writing
Bachelor's degree

Organizational Needs:

Operational Requirements:
• Must be able to work overtime on short notice
• Must be available for occasional duties outside normal working hours (i.e., evenings and weekends);
• Hours of work: Normal hours of work for this position are in accordance with Locally-Engaged Staff regulations of 37.5 hours per week. The successful candidate must be willing to work evenings and overtime as required.

Condition(s) of Employment:
• Eligibility for a Government of Canada Reliability Status which includes a criminal andcredit background check; and
•Independent work authorization in the United States and status in accordance with United States protocol directives for foreign missions

Area of selection:
Open to internal and external applicants who are legal residents or citizens of the United States and who reside in the greater Chicagoland area or who are employees of any Canadian Mission in the United States, who meet all of the essential requirements stated below, and whose applications are received by the closing date. Please note that the Consulate General of Canada in Chicago, USA does not sponsor work authorizations directly or indirectly. The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor.

Important Notes:
How to apply:
• Candidates are required to upload a cover letter and CV in English or French. Applications which do not include the requested documents or information in the CV or cover letter will be rejected. Any additional information must be included as part of these two attachments.
• Candidates who are unable to submit their application due to technical difficulties must report these to: prior to the closing date. Failure to so will result in the application being rejected.
• If you do not have access to a laptop or desktop computer, please email prior to the closing date.

Important Notes:
• Please do not use a tablet or cell phone to submit your application, as mobile browsers are not supported by our on-line portal. Candidates should only apply using a laptop or desktop computer.
• Only applications submitted in one of the official languages of Canada will be accepted (English or French). Candidates are entitled to participate in the recruitment process in the official language of their choice and to indicate their preferred official language in their application.
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this vacancy should include an email address that accepts email from unknown users and regularly check their email, including spam folder.
• Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
• The Consulate General of Canada in Chicago, USA does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• Candidates requiring any special assistance in attending exams or interviews are requested to inform us.
• The results of this recruitment process may also be used to establish an eligibility list of qualified candidates for similar openings at the Consulate General of Canada in Chicago, USA which might arise in the 12 months following the completion of this recruitment process.
• Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture.
• Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

Sorry, this vacancy is closed.

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