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Job Ref:

Job Title:
Senior Program Assistant, Program Case Analyst (POOL)

£38,795 GBP gross per annum plus excellent benefits. Hours of work: 37.5 hours per week Monday to Friday.

Vacancy type:

Term Details:
This position is a Locally Engaged Staff (LES) position, subject to the Terms and Conditions of Employment for LES in London. This process will be used to create a list of eligible candidates for similar positions either indeterminate, term or emergency.


LE-A3 (formerly LE06)

Canada House, Trafalgar Square SW1

Closing date for applications:
09-05-2021 at 23:59 UTC+1 / GMT+1

Summary of position:
The High Commission of Canada in London administers an active migration programme for residents of several countries in Europe, the Arabian Gulf, Pakistan and Afghanistan who wish to go to Canada on either a temporary or a permanent basis. IRCC (Immigration, Refugees and Citizenship Canada) London is an important gateway for Canada, issuing permanent resident visas to skilled workers, business people, those seeking family reunification and refugees, and issuing temporary visas to students, workers, and visitors. It is Canada’s largest migration programme in Europe.

Working in a dynamic, fast paced and stimulating environment, the successful candidate will, under general supervision, be tasked with a variety of duties which may include analyzing, evaluating and making recommendations on permanent resident applications, exercising initiative in organizing work, supporting program integrity, researching and resolving complex problems, and supervising staff. Requires a sound knowledge of immigration-related legislation, regulations, policies, guidelines and procedures as well as sound judgement in making well-founded and supported recommendations.

Essential qualifications:
Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. Candidates must clearly demonstrate in their cover letter and Curriculum Vitae (CV) how they meet each of these essential qualifications. Only candidates who meet all the Essential Requirements will proceed to the next stage of the process.

• 2 A-levels or equivalent training and/or experience

• Fluent* in English (oral, written, comprehension)

* Fluency will be assessed by a variety of means including written assessment and interview.

• A minimum of 2 consecutive years of demonstrated experience working in an office environment, with a high degree of comfort and familiarity using the internet and standard word processing software (MS Word, Excel, etc).

Rated Requirements
The Rated Requirements relating to knowledge, abilities and competencies will also be assessed. Methods of assessment may include, but are not limited to, a written or online examination, an oral interview, role-play, practical tests, presentations, psychometric assessment and/or reference checks.

Please note that the expected date of remote exam for candidates shortlisted after application review is during w/c 17 May 2021. Candidates then shortlisted for virtual interview should expect these to take place at some point during the period 1-8 June 2021.

• Ability to review and interpret legislation, policies, procedures and other program-specific documents
• Ability to exercise sound judgement in making recommendations and responding to sensitive and urgent situations when required
• Ability to analyze and interpret information quickly and efficiently according to established criteria and determine next actions required
• Ability to work independently or within a team
• Ability to manage and prioritize tasks
• Ability to effectively communicate with colleagues and clients
• Attention to detail
• Adaptability
• Initiative
• Integrity

Asset Qualifications:
Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications in their cover letter and CV.

• A minimum of 1 continuous year of demonstrated experience working in a job role involving knowledge of immigration-related legislation, regulations, policies, guidelines and procedures.
• Knowledge of French;
• Knowledge of Canada and Canadian immigration objectives, laws, policies and procedures;
• Knowledge of other languages, laws, official documentation or customs of the region served by the office.

Organizational Needs:

Operational Requirements:
• Occasional overtime may be required outside normal working hours.

Condition(s) of Employment:
• Hours of work will be 37.5 per week, worked Monday to Friday at time to be arranged by the supervisor.
• Any job offer is subject to receipt of satisfactory employment and character references and the ability to obtain and maintain an Enhanced Reliability security screening (including a criminal record check).
• Copies of educational qualifications will be required at the interview stage of the process.
• Successful candidate must have the required documentation allowing the right to work in the UK. Documentation will be required.

Area of selection:
This position is open to candidates currently resident in the UK, who hold current documentation allowing them to work in the UK without restriction, who meet all of the essential requirements stated and whose applications are received by the closing date. Candidates holding documentation/visas not renewable in the UK such as the Youth Mobility Visa will not be eligible for a permanent position. In addition, applicants holding these visas will only be eligible for a fixed term or emergency contract if the expiry date of the visa is later than the termination date of employment. The High Commission of Canada does not reimburse any travel costs to and from assessments or interviews nor does it reimburse any relocation costs. The High Commission of Canada does not sponsor work permit applications on behalf of candidates. The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered based on merit. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

Important Notes:
• Candidates are required to upload a cover letter and CV in English or French. Please note that the covering letter should consist of no more than 1500 words which clearly explain how they meet the essential and asset qualifications. Covering letters of more than 1500 words will not be considered. The grammar and content of the covering letter may also be used to evaluate the candidate’s English language ability and clarity of communication.
• Applications which do not include all of the requested documents or information will be rejected.
• Candidates who are unable to submit their application due to technical difficulties must report these to: prior to the closing date. Failure to do so will result in the application being rejected.
• Please do not use a tablet or cell phone to submit your application, as mobile browsers are not supported by our on-line portal. Candidates should only apply using a laptop or desktop computer.
• The High Commission of Canada in London, UK does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• The High Commission of Canada does not sponsor work permit applications on behalf of candidates.
• Only applications submitted in one of the official languages of Canada will be accepted (English or French).
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this vacancy should include an email address that accepts email from unknown users and regularly check their email, including spam folder.
• Reference checks will be sought for candidates who reach interview stage and may form part of the selection process.
• The High Commission of Canada is committed to building a diverse workforce.
• The High Commission of Canada is committed to conducting inclusive, barrier-free selection processes.
• The results of this recruitment process may also be used to establish an eligibility list of qualified candidates for similar openings at the High Commission of Canada in London, UK, which might arise in the 12 months following the completion of this recruitment process, with various tenures, including indeterminate or term.
• If you have any questions at any stage of the recruitment process, please send an email to:

Sorry, this vacancy is closed.

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