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Job Ref:

Job Title:
Common Service Officer

13,604,032 FCFA gross per annum with benefits and bonus

Vacancy type:

Term Details:
This position is an operational level supervision position occupied by LES (Locally Engaged Staff), subject to the Terms and Conditions of Employment for LES in Mali.



Bamako, Mali

Closing date for applications:
02-07-2021 at 23:59 UTC+1 / GMT+1

Summary of position:
The Common Service Officer, under the direction of the Management Counsellor, will ensure the achievement of the program objectives and the functional oversight of the Embassy's administrative activities in the following areas of responsibilities:
• Finance and accounting;
• Human resources; and
• Procurement and contracts.

The incumbent provides technical advice and recommendations on the areas of responsibilities described above to internal and external clients in addition to management. The incumbent establishes and recommends action plans and improvements to the cost efficiency of processes and services.

The incumbent drafts various documents, correspondence, reports, presentations, and other materials; s/he collects, maintains and analyses data and statistics to support the planning in the areas of responsibility. S/he reviews and contributes to the development and management of the budget; forecasts expenditures and other resource requirements; continually monitors budget; assists in the negotiation of contracts and may perform and supervise cash-management functions.

S/he also conducts research, monitors and assesses local events and news, evaluates issues and analyses information from multiple sources that may affect services provided and produces complete and accurate reporting (graphs, data, charts, etc.) for interpretation and analysis by the manager. The incumbent also coordinates and monitors responses to enquiries regarding the areas of responsibilities; responds to non-routine enquiries, resolves issues, and offers services to internal and external customers.

The incumbent may be asked to coordinate, monitor and supervise work from direct reports from the Common Services section. S/he monitors and works to increase efficient, sensitive, tactful, timely and accurate service to clients and may provide training and guidance to staff and colleagues at the mission.

Essential qualifications:
Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. Candidates must clearly demonstrate in their cover letter and CV how they meet each of these essential qualifications. We encourage interested candidates to personalize their cover letter to demonstrate exactly and specifically how they meet each essential and asset qualification.

• University degree from a recognized institution with specialization in a subject in relation to the position (for example: finance, accounting, public administration, business management).
• A combination of a university degree from a recognized institution and five (5) years of work experience in a financial-management role and in the management of either human resources or of contracts and procurement.

• Proficiency in French (oral and written).

• A minimum of three (3) years of recent* work experience in an environment providing customer service to internal and/or external clients;
• A minimum of three (3) years of recent* work experience in financial management (e.g. monitoring of budgets, expenditure control, financial analysis for managers, management of financial records in a corporate registry, etc.);
• Work experience in drafting various documents, correspondence, reports, presentations and other materials.

*Note: Recent is defined as being over the past ten (10) years.

Rated Requirements

Candidates must also meet the listed requirements identified below for knowledge, abilities and competencies that will be assessed using the following elements: written exam, case study, oral interview, role-play, test practice, presentation and/or psychometric test.

• Knowledge of budget management;
• Knowledge of Microsoft Office (Word, Excel, Outlook);
• Knowledge of office practices and procedures;

• Ability to communicate effectively;
• Interpersonal skills and customer service oriented;
• Judgement;
• Ability to analyze information and to provide technical advice in order to solve problems and implement long term projects;
• Ability to plan, to organize and to prioritize multiple demands and work under pressure with tight deadlines;
• Attention to detail;
• Teamwork and collaboration.

Asset Qualifications:
Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications in their cover letter and CV.
• Proficiency in English (oral and written);
• Experience in managing a team in an operational and/or customer service environment;
• Professional experiences with SAP FI, SAP BW;
• Experience in human resources management;
• Experience in managing contracts, material goods and/or physical resources, procurement;
• Experience working at a diplomatic mission or international organization.

Organizational Needs:

Operational Requirements:
• Ability to work overtime.
• Ability to work on public holidays in Mali if the Embassy is open.
• Hours of work: 37.5 hours per week, Monday to Thursday from 7:30 to 16:00 and Friday from 7:30 to 13:00.

Condition(s) of Employment:
• Be able to reside and work in Mali.
• Be able to obtain and maintain a reliability rating (security clearance) from the Government of Canada covering the entire employment period.

Area of selection:
Open to internal and external candidates who are legal residents or citizens of Mali, who meet all of the essential requirements stated below, and whose applications are received by the closing date. The Embassy of Canada in Bamako does not sponsor work or residence permits, either directly or indirectly. The Government of Canada is an equal opportunity employer and welcomes applications from various sections of the community. Candidates will be considered on merit regardless of ethnicity, religion, sex, age, sexual orientation, disability or any other irrelevant factor. Our organization’s culture promotes respect, teamwork and collaboration in an inclusive environment. Canadian missions abroad commit to promote and maintain a harassment and discrimination free environment in addition to promoting the learning opportunities and competencies development of their employees.

Important Notes:
• Only applications submitted in one of the official languages of Canada will be accepted (English or French). Candidates are entitled to participate in the recruitment process in the official language of their choice. Please indicate the preferred official language in the application.
• Please do not use a tablet or cell phone to submit your application, as mobile browsers are not supported by our online portal. Candidates should only apply using a laptop or desktop computer.
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this vacancy should include an email address that accepts email from unknown users and regularly check their email, including spam folder.
• Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
• Proof of educational qualifications will be required during the process.
• The Embassy of Canada in Mali does not reimburse travel costs for interviews or exams, nor moving costs that might be incurred as a result of this competition.
• Candidates requiring any special assistance in attending exams or interviews are requested to inform us.
• The results of this recruitment process may also be used to establish an eligibility list of qualified candidates for openings of similar positions at the Canadian Embassy in Mali with various durations that may appear within twelve (12) months following the end of this contest.
• If you have any questions about the process, please send an email to:
• Due to COVID-19, some delays may occur in the progress of this recruitment process. We are working hard to minimize any disruption.

How to apply

• Please follow the link =4523& and fill out the online form.
• Applicants must also download their CV and a cover letter in English or French. Application files that do not include all documents or information requested will be rejected.
• We encourage candidates to personalize their CV and cover letter to demonstrate clearly and specifically how they meet the requirements of this competition.
• Candidates who are unable to submit their application file due to technical difficulties should report this to before the closing date otherwise their application will be rejected.

Sorry, this vacancy is closed.

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