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Job Ref:
4634

Job Title:
TRADE PROGRAM COORDINATOR (BUSINESS DEVELOPMENT) / PROGRAM ASSISTANT (BUSINESS DEVELOPMENT)

Salary:
Trade Program Coordinator LE-A3: $66,761 USD plus benefits / Program Assistant LE-A2: $57,936 USD plus benefits

Vacancy type:
Indeterminate

Term Details:
This position is an LES (Locally Engaged Staff) position, subject to the Terms and Conditions of Employment for LES in United States

Level:
Assistant

Classification:
Trade Program Coordinator LE-A3 / Program Assistant LE-A2

Location:
Boston, United States

Closing date for applications:
14-10-2021 at 23:59 UTC+1 / GMT+1

Summary of position:
The Canadian Trade Commissioner Service is a worldwide network of professionals in international business development, with preferred access to business knowledge and contacts, committed to advancing Canadian interests abroad.

With our progressive international and domestic policies, there has never been a better time to work for Canada. Join our global network of trade professionals that operates in more than 161 cities worldwide.

The Consulate General of Canada in Boston is seeking a Trade Program Coordinator as well as a Program Assistant to join our dynamic and results-oriented international trade team of professionals responsible for promoting, advancing, and strengthening Canadian trade, innovation and investment interests in the United States.

Working within a team of ten, the administrative staff are responsible for supporting the work of the Consulate's Trade section to work with Canadian companies and support investment attraction to Canada as well as ensuring the administrative functioning of the trade section.

The Consulate also manages and operates the Canadian Technology Accelerator in Boston (CTA@Boston), which connects selected innovative Canadian companies to US clients, strategic partners, investors, and global Canadian executives, to accelerate their businesses. The administrative staff are involved in promoting the CTA and working on other events held by the Consulate throughout the year.

Program Assistant:

• Is responsible for tracking the Business Development section’s budget.
• Provides organizational support for projects and activities of the Business Development section, including administrative and clerical support to Trade Officers for the effective implementation of the program.
• Collects, maintains and collates a variety of documentation and records.
• Inputs data into the Client Management System.
• Monitors the general mailbox and provides responses.
• Maintains a network of local contacts to ensure the Business Development section’s compliance with procedures and regulations.
• Supports the Business Development section in event planning as well as official visits.
• Performs other duties as assigned.

Trade Program Coordinator:

• Responds to inquiries related to services and/or delivers service to business clients on a responsive basis in non-priority sectors
• Supports the research and analysis of trends and developments and drafts up reports related to the Business Development section including non-priority sectors assigned.
• Provides backup support to the Program Assistant on tracking and maintaining the budget.
• Researches and coordinates the collection and management of information for the Business Development section.
• Conducts research for briefing and background notes.
• Monitors and reports on communications related to the program on social media and coordinates the section’s social media presence.
• Participates in committees and working groups by preparing documents, scheduling meetings, and helping with events, travel planning and coordination including logistics and hospitality for official visits.
• Coordinates databases, including Client Management Software, and champions usage.

Essential qualifications:
Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. Candidates must clearly demonstrate in their cover letter and CV how they meet each of these essential qualifications.

Education

Bachelor’s degree from a recognized, accredited university or college in the fields of business, communications, or international studies or relevant experience; OR an acceptable combination of relevant experience, education, and training related to the duties and specific areas of competence required by the position.

Language

Fluency in English, oral and written.


Experience

Both Positions

• Familiarity with business development and marketing concepts and the delivery of client-focused business services
• Experience in responding to client enquiries, conducting research, drafting reports
• Experience tracking budgets and processing claims/invoices/payments.
• Experience with standard Microsoft Office Suite software applications (Excel, Outlook, Word, Powerpoint)

Program Assistant

• Minimum 1 year experience working in an administrative support role in a professional office environment

Trade Program Coordinator

• Minimum 3 years experience working in an administrative support role in a professional office environment
• Experience working with a Client Management System (for example Salesforce or Microsoft Dynamics)
• Experience using marketing and social media tools (ex. Mailchimp, Prezi, LinkedIn, Twitter)
• Experience organizing events designed to promote networking


Rated Requirements

The Rated Requirements relating to knowledge, abilities and competencies will also be assessed. Methods of assessment may include, but are not limited to, a written examination, an oral in-person, remote or recorded interview, a role-play, practical tests, a presentation and/or psychometric assessment.

Knowledge

Both Positions

• Administrative processes and financial record-keeping
• Web-based research
• General business research skills
• Business development concepts
• Event management practices

Trade Program Coordinator only

• Local government and industry structures, major economic and political issues and impacts


Abilities/Competencies

Both Positions

• Manage multiple projects, priorities and deadlines
• Communicate effectively orally and in writing;
• Effectively handle scheduling requests involving senior executives and high-level officials

Program Assistant only

• Manage and track complex budgets

Trade Program Coordinator only

• Use social media tools for promotion and/or to generate new business opportunities
• Draft briefing materials in preparation for meetings with external stakeholders
• Work with clients and assist with international business development

Personal Suitability

• Teamwork and Cooperation
• Sound Judgement
• Strong Sense of Initiative
• Client Focused
• Strong interpersonal skills
• Integrity and respect

-

Asset Qualifications:
• Knowledge of French (oral and/or written).
• Established network of contacts in local government and industry.
• Experience in (or with) an internationally trade-focused organization or association.
• Experience working in a business development support team.
• Knowledge of Canada and Canadian Industry and the role of the Trade Commissioner Service

Organizational Needs:

Operational Requirements:
Normal hours of work for this position are 37.5 hours per week, in accordance with Locally Engaged Staff regulations. Some travel and paid overtime will be required.

Condition(s) of Employment:
• Must confirm independent work authorization in the United States (e.g. US Citizen, U.S Legal Permanent Resident (LPR), or specific visa categories (e.g. dependents of Diplomatic and Official Visas holders)) as required by the Department of State for employment in a foreign mission.
• Reside in the United States.
• Confirm valid United States driver’s license.

Area of selection:
This selection process is open to internal and external applicants who are legal residents or citizens of United States, who meet all of the essential requirements stated below, and whose applications are received by the closing date. Please note that the Consulate General of Canada in Boston, United States does not sponsor work authorizations directly or indirectly. The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor.

Important Notes:
We offer a competitive salary, generous leave, 12 weeks of paid parental leave and a strong benefits package that includes medical, dental, long term disability and a retirement savings plan. Please find a summary of our benefits package and information on employment eligibility at: https://www.international.gc.ca/country-pays/us-eu/jobs-emplois/index.aspx?lang=eng

Note: By applying, you agree that we may consider your job application for both positions.

How to apply:

• Candidates are required to upload a CV and cover letter in English or French.
• Applications which do not include the requested documents or information will be rejected.
• Any additional information must be included as part of these two attachments.
• Candidates who are unable to submit their application due to technical difficulties must report these to LES-E-Recruitment-WSHDC@international.gc.ca prior to the closing date. Failure to so will result in the application being rejected.
• Please note - the closing time for accepting applications is 6 pm Eastern Time (local Washington, DC time).

Important Notes:

• Please do not use a tablet or cell phone to submit your application, as mobile browsers are not supported by our portal. Candidates should only apply using a laptop or desktop computer.
• Only applications submitted in one of the official languages of Canada will be accepted (English or French).
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates must provide an email address that accepts email from unknown users and regularly check their email, including spam folder.
• The Government of Canada does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• The results of this recruitment process may also be used to establish an eligibility list of qualified candidates for similar openings at the missions. This list might arise in the 12 months following the completion of this recruitment process.
• Candidates requiring any special assistance in attending exams or interviews are requested to inform us.
• Later in the process, reference checks will be sought for candidates who succeeded all of the assessments.
• Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees with accommodation needs.




Sorry, this vacancy is closed.

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