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Job Ref:

Job Title:
Program Clerk, IMC


Vacancy type:
Fixed term

Term Details:
This position is a LES (Locally Engaged Staff) position, subject to the Terms and Conditions of Employment for LES in Senegal.



Embassy of Canada in Dakar, Senegal

Closing date for applications:
19-10-2021 at 23:59 UTC+1 / GMT+1

Summary of position:
Provides clerical support services in support of the delivery of the IRCC program in a mission. This includes entering and validating information in departmental on-line systems; reviewing applications and documents; identifying shortcomings including incomplete applications, missing, or irregular information. This may include providing routine information and assistance to internal and external clients to facilitate their compliance with requirements, or their understanding of application processes.
Provides advice regarding office supplies orders to ensure that they are sufficient for the expected daily operations. Provides advice and recommendations to supervisor or manager on applications, on improvements to operating procedures.
May draft routine correspondence and process cost recovery payments and refunds. Maintains filing system, uses internal systems and accesses departmental websites to search or track information. Utilizes office equipment such as computers to enter, copy, transmit, print, receive or access information. Exercises quality control over all aspects of the work.
Researches internal and external sources to support information gathering for the processing of the file or application and to support program integrity. Provides assistance and guidance to colleagues and shows new employees how to perform duties.
May be required to translate documents and/or interpret for CBS. Performs other duties.

Essential qualifications:
Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. Candidates must clearly demonstrate in their cover letter and CV how they meet each of these essential qualifications.


• Bachelor’s degree from a recognized university or an acceptable combination of education (minimum Baccalaureate) and professional experience of (4 + years).


• Fluency in French (oral and written).


• At least 12 months of cumulative work experience in an office or client service delivery environment, performing administrative tasks.

Rated Requirements
The Rated Requirements relating to knowledge, abilities and competencies will also be assessed. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.


• Knowledge of administrative office procedures;
• Knowledge standard computer software (MS Office suite, internet search engines).


• Ability to enter and verify data in an electronic system with speed and accuracy;
• Professional and personal integrity;
• Focus on quality and details;
• Adaptability and flexibility;
• Client focus;
• Teamwork and Cooperation.

Asset Qualifications:
Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications in their cover letter and CV.

• Bachelor's degree in a field related to the position to be staffed (ex: Administration, Management, Economics, Social Sciences, etc.);
• Good communication skills in English (oral and written) (equivalent to level B2 as defined in the Common European Framework of Reference for Languages:;
• Knowledge of immigration and visa processing;
• Knowledge of Government of Canada administrative policies and procedures.

Organizational Needs:

Operational Requirements:
• The willingness and ability to work overtime may be an operational requirement as work schedule is subject to change;
• Respect set work hours and show flexibility with assigned duties.

Condition(s) of Employment:
• Candidates must have a valid work authorization covering the entire employment period. If the employment is indeterminate, the work authorization should be permanent or itself lead to a permanent work authorization;
• Before an offer of employment can be made, candidates must provide a local address as proof of residence in Dakar so that if selected, it will appear on the offer letter;
• Obtain and maintain a reliability rating (security clearance) from the Government of Canada covering the entire employment period.

Area of selection:
This selection process is open to people with the right to reside and work in Senegal, who meet the essential qualifications, the conditions of employment and whose applications are received before the closing date. The Embassy of Canada to Senegal does not sponsor work authorizations directly or indirectly. The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination where respect, teamwork, and collaboration are part of our culture as well as on-going learning and development of employee skills and competencies.

Important Notes:
How to apply
• Please follow the link and complete the online application form.
• Candidates are also required to upload a cover letter and CV in English or French. Applications which do not include all of the requested documents or information will be rejected.
• Candidates who are unable to submit their application due to technical difficulties must report these to: prior to the closing date. Failure to so will result in the application being rejected.
• Please do not use a tablet or cell phone to submit your application, as mobile browsers are not supported by our online portal. Candidates should only apply using a laptop or desktop computer.
• Only applications submitted in one of the official languages of Canada will be accepted (English or French). Candidates are entitled to participate in the recruitment process in the official language of their choice and to indicate their preferred official language in their application.
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this vacancy should include an email address that accepts email from unknown users and regularly check their email, including spam folder.
• Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
• The Embassy of Canada in Senegal does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• Candidates requiring any special assistance in attending exams or interviews are requested to inform us.
• The results of this recruitment process may also be used to establish an eligibility list of qualified candidates for similar openings at the Embassy of Canada in Senegal which might arise in the 24 months following the completion of this recruitment process.
• If you have any questions at any stage of the recruitment process, please send an email to:
• Due to Covid-19, some delays may occur in the progress of this recruitment process. We are working hard to minimize any disruption.

Sorry, this vacancy is closed.

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