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Job Ref:

Job Title:
Housekeeping Attendant

KZT 3,730,230 with annual medical insurance, including family members

Vacancy type:
Fixed term

Term Details:
2 year term. This position is a LES (Locally Engaged Staff) position, subject to the Terms and Conditions of Employment for LES in Kazakhstan. This process will be used to create a list of eligible candidates for similar positions either term or indeterminate.

General Support


Nur-Sultan, Kazakhstan

Closing date for applications:
03-11-2021 at 23:59 UTC/GMT

Summary of position:
General services positions are non-office positions involved in various services and mission operations, such as security, driving, and housekeeping services, mailroom operations, hospitality, and property maintenance in Canada’s network of missions, which include official residences, Chanceries, staff quarters, Embassies/High commissions, Consulates and any other facilities abroad under Canada’s responsibility.

The position is an operational level general services position.

Plans, oversees, and provides regular and official housekeeping and hospitality services.
This includes welcoming guests, setting the premises according to standards and serving food and beverages at the chancery and in the Official Residence.
Provides advice and guidance to cleaners on how to perform various cleaning tasks and on safety measures related to proper material handling and tool and equipment use. Recommends the purchase and use of cleaning supplies and equipment.
Oversees and provides housekeeping and hospitality services. This includes ensuring cleanliness of the premises, welcoming guests, preparing set-ups for official events, receptions, and meetings, and serving food and beverages. Ensures that basic maintenance services are provided.

Essential qualifications:
Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. Candidates must clearly demonstrate in their cover letter and Curriculum Vitae (CV) how they meet each of these essential qualifications. Only candidates who meet all the Essential Requirements will proceed to the next stage of the process.


High School Diploma from a recognized school


• Proficiency in Russian (oral and written)
• Advanced beginner* level in English (oral and written)
*Minimum A2 level in the CEFR guidelines


• 24 months of experience in housekeeping and hospitality services

Rated Requirements

The Rated Requirements relating to knowledge, abilities and competencies will also be assessed. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.


• Knowledge of cleaning and household organization
• Knowledge of duties related to hospitality and events organization
• Basic knowledge of inventory management


• Organizational skills
• Effective cross-cultural and interpersonal communication
• Client focus
• Ability to follow instructions
• Ability to use Microsoft Excel
• Attention to detail
• Values and ethics - Serving through integrity and respect
• Teamwork and cooperation

Asset Qualifications:

Organizational Needs:

Operational Requirements:
• Hours of Work: 40 hours per week, 5 days a week
• Ability to work overtime, including on weekends (compensated)
• Ability to attend offsite events.
• Willingness and ability to undergo training
• Adhere to Canada's Code on Values & Ethics.

Condition(s) of Employment:
• Right to work and live legally in Kazakhstan
• Successful completion of up to 1 year probation period
• Able to obtain and retain an enhanced reliability clearance
• All new hires on or after the effective date of October 6, 2021 are required to be fully vaccinated as a condition of employment and to attest that they are fully vaccinated prior to their starting date unless accommodation measures are granted.

Area of selection:
Open to internal and external applicants who are legal residents or citizens of the Republic of Kazakhstan, who meet all of the essential requirements stated below, and whose applications are received by the closing date. Please note that the Embassy of Canada to Kazakhstan does not sponsor work authorizations directly or indirectly. The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered based on merit. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

Important Notes:
How to apply:
• Applications will only be considered when received through our portal. Link for this job poster -
• Candidates are required to upload a cover letter and CV in English or French. Applications which do not include the requested documents or information in the CV or cover letter will be rejected. Any additional information must be included as part of these two attachments.
• Candidates who are unable to submit their application due to technical difficulties must report these to: prior to the closing date. Failure to so will result in the application being rejected.

Important Notes
• Please do not use a tablet or cell phone to submit your application, as mobile browsers are not supported by our on-line portal. Candidates should only apply using a laptop or desktop computer.
• Only applications submitted in one of the official languages of Canada will be accepted (English or French).
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this vacancy should include an email address that accepts email from unknown users and regularly check their email, including spam folder.
• Reference checks will be sought for candidates that reach interview stage and may form part of the selection process.
• The Embassy of Canada in Kazakhstan does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• Candidates requiring any special assistance in attending exams or interviews are requested to inform us.
• The results of this recruitment process may also be used to establish an eligibility list of qualified candidates for similar openings at the Embassy of Canada to in Kazakhstan which might arise in the 12 months following the completion of this recruitment process, with various tenures including indeterminate or term.

Sorry, this vacancy is closed.

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