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Job Ref:

Job Title:
Program Assistant

281,789 HKD per annum plus thirteenth (13th) month bonus equivalent to one month of the base salary

Vacancy type:

Term Details:
This position is an anticipatory LES (Locally Engaged Staff), subject to the Terms and Conditions of Employment for LES in the Consulate General of Canada in Hong Kong & Macao .



Consulate General of Canada in Hong Kong and Macau

Closing date for applications:
14-11-2021 at 23:59 UTC/GMT

Summary of position:
This position provides support to Trade Commissioners over a wide range of sectors and involves diverse and dynamic tasks, including managing logistics at trade shows and other events, financial support, client relations, and many others. It requires a high degree of flexibility and drive, and is a great entry point into the Trade Commissioner Service and its work. The incumbent provides traditional administrative support services such as:
• clerical duties including receiving telephone calls and visitors, preparing materials such as reports, letters, and charts, as well as making travel and accommodation arrangements, scheduling meetings and appointments and assisting with pre-visit arrangements and hospitality events;
• Providing advice regarding supplies, recommending changes on procedures and practices to meet changing or new situations;
• Tracking budgets, processing payments, maintaining records of expenditures, receipts, disbursements and fund balances, and providing related reports;
• Researching and compiling information, maintaining records, files, lists, and databases. In addition, the incumbent also provides a wide range of logistic and financial management support to several Trade Commissioners in the organisation of specific activities such as webinars, trade missions, trade show pavilions and related events, etc.

Essential qualifications:
Candidates will initially be screened against the Essential Qualifications relating to education, experience and language. Candidates must clearly demonstrate in their cover letter and CV how they meet each of these essential qualifications.

• Successful completion of post-secondary diploma/certificate on relevant fields OR an acceptable combination of education and relevant work experience.

• Excellent written and spoken English; and
• Fluency in spoken Cantonese and written Chinese.

• Minimum of 1 year work experience in an office environment;
• Experience working with social media platforms;
• Experience in Event planning and organization;
• Experience in an administrative function (e,g, meeting coordination, correspondence, transportation coordination, financial management and ability to support at least three people);
• Experience using Microsoft Office or comparable (Outlook, Word, Excel, Power Point) and web-based applications in an office environment; and
• Experience working in a team environment.

Rated Requirements:
The Rated Requirements relating to knowledge, abilities and competencies will also be assessed. Methods of assessment may include, but are not limited to, a written examination, an oral interview, role-play, practical tests, presentations and/or psychometric assessment.

• The Canadian economy;
• Methods of extracting and manipulating information from statistical databases;
• PC skills - Microsoft Outlook, Internet Browser, Word, Excel, PowerPoint; and
• Social networking platforms such as Facebook, Twitter, LinkedIn, and Youtube.

Abilities / skills:
• Ability to conduct background research on commercial matters;
• Ability to take direction and follow instructions;
• Ability to work effectively in a high pressure environment;
• Ability to multitask and juggle several tasks at once and be able to prioritize as required;
• Ability to communicate clearly, orally and in writing in English and Cantonese; and
• Ability to work independently as well as work in groups.

• Excellent organizational skills, attention to detail, ability to support the organization of programs, missions, and trade fairs;
• Adaptability and flexibility;
• Teamwork, initiative;
• Effective communication skills;
• Displays initiative, professional integrity and sound judgement;
• Strong interpersonal skills; and
• Strong focus on client service.

Asset Qualifications:
Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications in their cover letter and CV.

• Graduation from a recognized university with a bachelor’s degree or equivalent;
• Fluency (written/spoken) in French and/or Mandarin;
• Experience using electronic customer relationship management software (eCRM);
• Knowledge of Hong Kong’s governmental and business environment;
• Knowledge of the Canadian Trade Commissioner Service, its role, mandate, service standards, tools and policies;
• Knowledge of international business development practices, as they relate to the Consulate General of Canada in Hong Kong; and
• Abilities to liaise with IT professionals in managing an on-line marketing platform through web and mobile networks.

Organizational Needs:

Operational Requirements:
• Hours of work: Mondays-Thursdays: 08:30 to 17:30; and Fridays: 08:30 to 13:00;
• Hours of work are subject to change;
• Must be able to work overtime on short notice on occasion;
• Must be available for occasional duties outside normal working hours (i.e., evenings and weekends); and
• Ability and willingness to travel, including internationally.

Condition(s) of Employment:
• Successful candidates must possess a valid work authorization or otherwise be permitted to work legally in Hong Kong with any employer by the closing date and for the duration of the employment period;
• Successful candidates must be able to obtain and maintain a valid security clearance / Reliability Status (RS).
The appointment of the successful candidate will be subject to obtaining Reliability Status (RS). To conduct the RS process, the successful candidate must submit the following documents on being selected by the Mission:
• Completed Reliability Status Check forms (provided by the Consulate General);
• Consent form for Reliability Status Check – for local criminal record check and Canada’s vetting/evaluation (provided by the Consulate General);
• Proof of address from your bank or other recognized companies stating your name and your address;
• Professional and education mark sheets or certificates;
• Letters of reference;
• Reference checks – from three referees;
• HKID card or valid work permit;
• Passport photo x 1;
• Credit check results;
• Other documents as required.

Any job offer is subject to receipt of satisfactory references.
Proof of right to work and copies of educational and any specified professional qualifications will be required.
All new hires on or after the effective date of October 6, 2021 are required to be fully vaccinated against COVID-19 as a condition of employment and to attest that they are fully vaccinated against COVID-19 prior to their starting date unless accommodation measures are granted.

Area of selection:
This position is open to external applicants currently residing in Hong Kong and all current Consulate General employees occupying an indeterminate or term position, emergency employees, and spouses and dependents of Canada Based Staff who meet all the essential qualifications stated below and whose applications are received by the closing date and time. The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

Important Notes:
How to Apply:
• Applications must be submitted through this website by 23:59 on November 14, 2021, Hong Kong local standard time (GMT +8);
• Only applications received through the aforementioned website before the closing date will be accepted;
• Applicants should send a résumé and covering letter in English or French which addresses each of the essential qualifications and any assets qualifications with specific and comprehensive information supporting each item;
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required;
• We thank all applicants for their interest, but we will only contact those who pass the initial screening.

Other Information:
• Please note that the Government of Canada does not reimburse any travel costs to and from interview nor does it reimburse any relocation costs.
• Any job offer is subject to receipt of satisfactory references.
• Proof of right to work and copies of educational and any specified professional qualifications will be required.
• Applicants who fail to confirm their attendance at our written exam and/or interview will be considered withdrawn from the process.
• Applicants are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language (English or French) in their application.
• If candidates need any special assistance in terms of attending exams or interviews, then please let us know at during the application process.
• This competitive staffing process may be used to create an eligibility list of qualified candidates for this position and/or similar positions with various tenures, including indeterminate and term at the Consulate General of Canada in Hong Kong and Macao which may arise in the 12 months following the completion of this recruitment process. If the selected candidate is already an active Locally-Engaged Staff (LES) employee, the eligibility list may also be used for assignments or acting appointments. When you submit your application, you must specify at least one type of employment tenure for which you are interested in being considered (e.g., indeterminate only) so that we may create applicable eligibility lists.

For more information about this position please open the following documents:

Sorry, this vacancy is closed.

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