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Job Ref:

Job Title:
Senior Operations Liaison Assistant, Canada Border Services Agency (CBSA)

38,869€ gross per year + benefits i.e. possibility of an additional 6.5 hours per month (time accrued over the 35 hours per week) at 125% the hourly rate + 7 OTR (refunded overtime) days a year, transportation benefits, 13th month pay, and health insurance

Vacancy type:

Term Details:
This position is a LES (Locally Engaged Staff) position, subject to the Terms and Conditions of Employment for LES in France. This is an anticipatory staffing process.



Embassy of Canada in Paris, France

Closing date for applications:
30-11-2021 at 23:59 UTC+1 / GMT+1

Summary of position:
Under the general supervision and direction of the Liaison Officer (LO) or the International Network Manager (INM) of the Canada Border Services Agency (CBSA), the Operations Liaison Assistant (OLA) performs a wide range of operational, strategic, administrative and clerical tasks to support the implementation of the CBSA Liaison Officer program.
Key Activities include:
• Reporting cross-border criminal activity and trends in people and property;
• Communicating with local partners and immigration and customs contacts to discuss a wide range of issues relating to CBSA warrants;
• Helping the Liaison Officer (LO) to increase cooperation with representatives of countries in the area of responsibility;
• Providing general advice and information on technical matters to airline staff, airport security and immigration officials and liaise with them;
• Preparing budget proposals and monitoring budgeted expenses, preparing and processing travel expense claims and other financial processes in the appropriate financial management system;
• Preparing administrative reports, progress reports or statistical reports for the CBSA, including monthly operational reports, quarterly performance reports and various other documents requested by departmental, operational and program stakeholders;
• Conducting research on topics specific to border management, collecting and analyzing intelligence and preparing various operational reports, alerts, interceptions and trend analyzes. Topics covered include, but are not limited to, supply chain security, contraband, undocumented travelers, illegal immigration, and environmental factors impacting the company's area of responsibility. CBSA AL;
• In order to provide comprehensive assistance to the LO, the OLA establishes and maintains various relationships within the LO area of responsibility that represents the mission and mandate of the CBSA. These may include relationships with officials from the administration of immigration and customs services, transport services and airlines, police forces outside the country, regulatory agencies or law enforcement agencies. border management, foreign consular officials, representatives of foreign social services, non-governmental organizations, private security companies and other organizations as required.

Essential qualifications:
Candidates will initially be selected on the essential qualifications relating to: education, experience and language profile. They must clearly demonstrate in their cover letter and CV how they meet each of the essential qualifications.


• Canadian or French post-secondary diploma or equivalent.
• A French, Canadian or equivalent high school diploma + 5 years of work experience in a field related to the position * could fill the absence of the post-secondary diploma and in this case

*related to the position means in the areas of administration and file analysis


• Proficiency in French (written & oral) – Level C2*.
• Excellent knowledge of English (written & oral) – Level B1*
* according to the Common European Framework of Reference for Languages:


• Minimum of one (1) year recent* professional experience in each of the following areas:
o Customer/Client services (internal and/or external), oral and written
o Performing general administrative duties
o Experience working in a team environment

*Recent is defined as in the last three years.

Rated Requirements

Candidates must also meet the rated requirements stated below for knowledge, skills and competencies that will be assessed through the following: written exams, oral interview, role play, practical test, reference checks, presentation and / or psychometric testing.


• Knowledge of the mandate of the Canada Border Services Agency
• Knowledge of the guide for CBSA transporters available at


• Ability to use messaging systems (eg Outlook) and government IT applications;
• Ability to accurately verify data contained in various documents, in French and English
• Adaptability and flexibility;
• Teamwork and a spirit of collaboration;
• Judgement;
• Effective interactive communication in English and French (oral and written);
• Integrity and respect for values and ethics.

Asset Qualifications:
Preference may be given to candidates who meet the Asset Qualifications. Where applicable, candidates must clearly demonstrate how they meet any asset qualifications in their cover letter and CV.

• Experience in budget management;
• Good knowledge of Spanish, both oral and written (level B2);
• Good knowledge of Portuguese, both oral and written (level B2).

Organizational Needs:

Operational Requirements:
• Full-time position of 5 days / week from Monday to Friday.
• Normal hours of operation: 9:00 a.m. to 12:30 p.m. and 13:30 to 17:30.
• Be able and willing to work overtime.
• Ability to travel when required.
• Work in an open space.
• The job requires spending many hours sitting in an office.

Condition(s) of Employment:
• Candidates must have a valid work authorization as an employee for France covering the entire employment period. If the employment is indeterminate, the work authorization should be permanent or itself lead to a permanent work authorization.
• Selected candidates must have their main residence in France.
• The selected candidates will have to follow the procedure transmitted in order to obtain and maintain a reliability status (security clearance) from the Government of Canada covering the entire period of employment.
• Selected candidates must be in possession of a valid passport to be able to travel.
• All new hires on or after the effective date of October 6, 2021 are required to be fully vaccinated against COVID-19 as a condition of employment and to attest that they are fully vaccinated prior to their starting date unless accommodation measures are granted.

Area of selection:
This position is open to candidates who have the right to reside and work in France as well as to all employees of the mission occupying an indeterminate or determined position and to employees hired in emergency situations, who have all the essential qualifications and whose applications are received before the closing date. This position is also open to spouses and common-in-law partners of Canada-based staff posted in the Canadian missions located in Paris (with diplomatic status) or spouses and common-in-law partners of Canada-based staff posted in France in French governmental offices or international organizations or French military bases, who hold a valid Canadian or French social security number and meet all of the pre-requisites, i.e. all of the essential qualifications, and whose applications are received by the closing date and time. *Please note that in case a spouse or common-law partner of Canadian-based staff who resides in France obtains the position, the duration of the contract will correspond to the duration of the partner’s posting in France (CDD). The Embassy of Canada does not sponsor or in any way assist people in obtaining residence or work permits. The Government of Canada is an equal opportunities employer and welcomes applications from diverse sections of the community. Candidates will be considered on merit regardless of ethnic origin, religious belief, gender, age, sexual orientation, disability or any other irrelevant factor. Our organization offers an inclusive workplace where respect, teamwork, and collaboration are part of our culture. Canada’s missions abroad are committed to promoting and supporting an environment free from harassment and discrimination, as well as encouraging and supporting employees to learn and develop their skills and competencies.

Important Notes:
How to apply
• Please follow the link and complete the online application form
• Candidates must also upload their CV and a cover letter (750 words maximum) in English or French.
• Candidates must also include in their letter the names, titles, email addresses and telephone numbers of at least three people, including a minimum of two direct supervisors who can serve as professional references for work experience acquired over the last three years.
• he third reference can be a client, an academic reference, or another supervisor.
• Applications that do not include all the requested documents or information will be rejected.
• Candidates who are unable to submit their application due to technical difficulties must report these to: prior to the closing date. Failure to so will result in the application being rejected.
• Please do not use a tablet or cell phone to submit your application, as mobile browsers are not supported by our on-line portal. Candidates should only apply using a laptop or desktop computer.
• Only applications submitted in one of the official languages of Canada will be accepted (English or French). Candidates are entitled to participate in the recruitment process in the official language of their choice and to indicate their preferred official language in their application.
• Communication for this process will be sent via email. It is the responsibility of the candidates to ensure accurate contact information is provided and updated as required.
• Candidates who apply to this vacancy should include an email address that accepts email from unknown users and regularly check their email, including spam folder.
• The candidates selected at the preselection stage will be invited to participate to the next stages of the evaluation process that will include one or more components. Assessment methods may include written exams, interviews, scenarios, role plays, practical exercises, reference checks and psychometric testing.
• To access and participate in the assessments, candidates must confirm their presence and at the same time provide with a copy of their photo ID, valid with permanent authorization to work in France as an employee (identity card and / or passport), and a copy of their diploma / s.
• Depending on the health situation, the tests may take place face-to-face (i.e. necessarily in person at the Embassy of Canada, 130 rue du Faubourg Saint-Honoré in Paris 8) or virtually. Candidates must be able to adapt to the choice that they are provided with and which will not be flexible.
• The assessments are planned as follows: Written Exam: first week of December 2021 - Interviews: first week of January 2022
• The Embassy of Canada in France does not reimburse any travel costs to and from interviews/exams nor does it reimburse any relocation costs.
• Candidates requiring any special assistance in attending exams or interviews are requested to inform us.
• Following the assessments, a ranking order of the candidates will be established based on the obtained results. The position will be offered to the most deserving candidate based on the ranking order.
• he results of this competition may also be used to establish an eligibility list of qualified candidates with a validity period of twelve (12) months, for openings of similar positions of the same level to be filled at the Embassy of Canada for an indefinite and fixed period.
• All employees hired locally are subjected to the LES Employment conditions booklet for France and required to pay into the French social security system. However, employees hired locally who are Canadian citizens will pay Canadian income tax at source according to the tax Convention between France and Canada fra.asp.
• If you have any questions at any stage of the recruitment process, please send an email to:

Sorry, this vacancy is closed.

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